Shipping + Returns

PRODUCT AVAILABILITY

ALL PRODUCTS ARE SUBJECT TO AVAILABILITY. WHILE EVERY EFFORT IS MADE TO SHOW ONLY IN STOCK ITEMS, THERE MAY BE INSTANCES WHERE WE RUN OUT OF STOCK OF AN ITEM. UPON PLACING AN ORDER, YOU WILL RECEIVE AN EMAILED ORDER CONFIRMATION. PLEASE NOTE THAT THIS IS NOT A GUARANTEE OF PRODUCT AVAILABILITY. UPON FINAL PROCESSING AND SHIPMENT OF YOUR ORDER, YOU WILL RECEIVE A SECOND CONFIRMATION OF YOUR ORDER AND ITS SHIPPING DETAILS.

SHIPPING & DELIVERY

ORDERS ARE GENERALLY PROCESSED WITHIN ONE TO TWO BUSINESS DAYS OF RECEIPT OF YOUR ORDER. PLEASE FACTOR THIS IN WHEN ESTIMATING YOUR ORDER'S DELIVERY TIME. IN GENERAL, EUROPEAN ORDERS ARE SHIPPED VIA UPS GROUND AND WILL ARRIVE BETWEEN 3 TO 5 BUSINESS DAYS AFTER YOUR ORDER HAS BEEN PROCESSED. US CUSTOMERS WILL RECEIVE THEIR ORDER WITHIN 7 BUSINESS DAYS.

INTERNATIONAL SHIPMENTS

DUTIES AND OTHER IMPORT RELATED TAXES AND FEES ASSESSED BY THE RECIPIENT’S LOCAL CUSTOMS AUTHORITIES ARE THE RESPONSIBILITY OF THE RECIPIENT. UNFORTUNATELY, WE DO NOT HAVE ANY WAY OF ESTIMATING WHAT THESE COSTS ARE.

RETURNS & EXCHANGES

REQUESTS FOR RETURN OR EXCHANGE MUST BE MADE WITHIN 14 DAYS OF RECEIPT OF YOUR ORDER.  RETURNS MUST BE UNWORN, UNWASHED AND BE IN ORIGINAL CONDITION. PLEASE EMAIL US AT INFO@GURLANDNYC.COM INCLUDING YOUR ORDER CONFIRMATION NUMBER. UPON RECEIPT OF YOUR RETURN, WE WILL CREDIT YOUR CREDIT CARD FOR THE MERCHANDISE AMOUNT. RETURNS MUST BE RECEIVED WITHIN 14 DAYS OF RETURN AUTHORIZATION ISSUANCE.